Frequently Asked Questions

AIports.ca is a comprehensive AI services platform that enables businesses to build, deploy, and manage intelligent AI agents and solutions. We provide everything from AI consulting and strategy to custom development and deployment services, making advanced AI technology accessible to organizations of all sizes.

AIports.ca is designed for businesses of all sizes across various industries - from startups to enterprise organizations. Whether you're a developer looking to integrate AI capabilities, a business leader seeking to transform operations, or a company wanting to automate workflows, our platform provides the tools and expertise you need.

Not necessarily. We offer solutions for all skill levels - from no-code AI agents for non-technical users to advanced APIs and custom development for technical teams. Our consulting services also include training and onboarding to help your team get up to speed quickly.

We serve a wide range of industries including Healthcare, Finance, Retail, Manufacturing, Technology, Education, Legal, and more. Our AI solutions are adaptable to virtually any industry vertical with specific use cases and compliance requirements.

AIports.ca combines cutting-edge technology with personalized service. We offer end-to-end solutions from consulting to deployment, 24/7 support, SOC 2 Type II certification, and a team of PhD-level AI experts. Our platform is designed for both ease of use and enterprise-grade performance.

Yes! We offer a free tier with 100 API calls per month and a 14-day trial of our Professional plan with no credit card required. We also provide free consultation calls to discuss your specific needs and demonstrate how our solutions can benefit your business.

We offer comprehensive AI services including AI Consulting & Strategy, Custom AI Development, AI Agent Deployment, Data Engineering, ML Operations (MLOps), AI Training & Workshops, AI Security & Compliance, NLP Solutions, and Computer Vision applications.

We support the latest AI models including GPT-4, GPT-4 Turbo, GPT-3.5, Claude, and can train custom models specific to your needs. You can choose the model that best fits your use case, budget, and performance requirements.

Absolutely! We specialize in seamless AI integration with existing systems. We support REST APIs, webhooks, and have pre-built integrations with popular platforms like Slack, Microsoft Teams, Salesforce, and many more. Our team ensures minimal disruption to your current workflows.

Yes! We provide comprehensive RESTful APIs with SDKs for Python, JavaScript, Java, Go, and Ruby. Our API documentation includes interactive examples, detailed guides, and sandbox environments for testing.

Yes, custom AI development is one of our core services. Our team of AI experts and data scientists will work with you to understand your specific requirements and build tailored solutions that address your unique challenges and business goals.

Yes! We provide comprehensive AI training and workshops tailored to your team's skill level and needs. This includes hands-on training, best practices, and ongoing support to ensure your team can effectively use and maintain AI solutions.

Timelines vary based on project complexity. Simple AI agent deployments can be completed in 1-2 weeks, while custom AI development projects typically take 2-3 months. We provide detailed project timelines during the consultation phase.

We offer flexible pricing including: Free Tier (100 API calls/month), Starter ($99/month), Professional ($499/month), and custom Enterprise pricing. Our service packages start at $2,500/month for AI Agent Deployment, $5,000 for Consulting, and $15,000 for Custom Development.

Yes! We offer a 14-day free trial of our Professional plan with full feature access and no credit card required. You can explore all capabilities and see how AIports.ca can benefit your business before making any commitment.

Yes, you can upgrade or downgrade your plan at any time. Changes take effect immediately, and we'll prorate any charges or credits to your account. There are no long-term contracts or cancellation fees.

No hidden fees. All pricing is transparent and clearly outlined. You only pay for what you use beyond your plan limits. We provide detailed usage analytics so you always know exactly what you're being charged for.

Yes! We offer custom enterprise pricing with volume discounts for large-scale deployments. Contact our sales team for a personalized quote based on your specific needs and usage volumes.

Implementation time varies by solution complexity. Pre-built AI agents can be deployed in days, API integration typically takes 1-2 weeks, and custom AI solutions may require 2-3 months. We provide detailed timelines during project planning.

Our onboarding includes: initial consultation, requirements gathering, solution design, development/configuration, testing, training, deployment, and ongoing support. Enterprise customers receive dedicated onboarding with customized training programs.

We design implementations to minimize disruption. Most integrations can be done in parallel with existing systems, with careful planning for cutover periods. We work with your schedule and can implement during off-peak hours if needed.

Typically, you'll need to provide: access to relevant systems/data, a technical point of contact, business requirements documentation, and stakeholder availability for key meetings. We handle the heavy lifting of implementation.

Yes! All implementations include post-launch support. This includes monitoring, optimization, troubleshooting, and updates. Enterprise customers receive dedicated account managers and priority support channels.

Absolutely! We recommend starting with a pilot project or MVP to prove value before scaling. Our solutions are designed to grow with your needs, and we provide clear scaling paths as your requirements evolve.

We offer multiple support channels: Email Support (24-48 hour response) on all plans, Live Chat (business hours) on Professional+, Phone Support (24/7) on Enterprise, and dedicated Account Managers for Enterprise customers.

Email support is available 24/7 with 24-48 hour response times. Live chat is available Monday-Friday, 9am-6pm EST. Enterprise customers have access to 24/7 phone support for critical issues.

Yes! We provide comprehensive documentation including API references, integration guides, video tutorials, best practices, and a knowledge base. All resources are available in our documentation portal and regularly updated.

You can report bugs or request features through our support portal, via email at support@aiports.ca, or through your dedicated account manager if you're an Enterprise customer. We prioritize issues based on severity and impact.